Privacy Policy

Effective date: July 9, 2026
Last reviewed: July 9, 2026

3D Home Designs respects your privacy. This Privacy Policy explains what information we collect through 3dhomedesigns.com, why we use it, when service providers may process it for us, how long we keep it, and the choices available to you.

Information we collect

Information you provide. When you use the contact form or communicate with us, we may collect your name, email address, subject, message, and any other information you choose to include. If a project moves forward, we may also receive project details, plans, photographs, property information, and business or billing records through later communications.

Website and analytics information. Our site and analytics tools may collect information such as your Internet Protocol (IP) address, browser and device type, operating system, referring page, pages viewed, approximate location derived from an IP address, dates and times of visits, and cookie or similar identifiers.

Security and technical information. Our hosting and security tools may process IP addresses, request and login activity, user-agent information, blocked or suspicious requests, error information, and other technical logs needed to protect and operate the site.

How we use information

We use information to:

  • respond to questions and evaluate project inquiries;
  • communicate about requested or active services;
  • provide, administer, and improve our services and website;
  • measure website traffic and understand which pages are useful;
  • deliver and troubleshoot website email;
  • detect abuse, prevent fraud, maintain backups, and secure the site;
  • keep appropriate business, tax, and legal records; and
  • comply with law and protect our rights or the rights of others.

We do not sell personal data. We do not use personal data for targeted advertising or for profiling that produces legal or similarly significant decisions.

Cookies and analytics

The site uses cookies or similar technologies that support site operation, security, and traffic measurement. We use Google Analytics, implemented through MonsterInsights, to understand aggregate website usage. Google may receive device, browser, page, approximate-location, IP-address, and identifier information as part of providing this service. Google explains how it uses information from sites that use its services in its business data responsibility guidance.

You can limit cookies through your browser settings. You can also install the Google Analytics opt-out browser add-on. Blocking cookies or scripts may affect some site features.

We do not currently respond differently to browser “Do Not Track” signals because there is no consistent industry standard for them. Where a legally recognized opt-out signal applies to a practice covered by law, we will honor it as required. Because we do not sell personal data or use it for targeted advertising, an opt-out signal does not currently change those practices.

When information is shared

We may disclose information to service providers that process it for us only as needed to operate the site and business, including:

  • GoDaddy for website hosting, caching, infrastructure, and backups;
  • Google for website analytics;
  • Defiant/Wordfence for firewall, malware scanning, login protection, and security logging;
  • email-delivery and mailbox providers used to transmit, receive, and troubleshoot contact-form messages; and
  • professional advisers or contractors who need the information to support a requested project or to provide accounting, legal, or technical services.

We may also disclose information when required by law; to respond to lawful process; to protect people, property, or rights; to investigate abuse; or as part of a merger, financing, acquisition, or transfer of business assets. Service providers may process information in the United States or other locations where they operate.

Retention

We keep information only as long as reasonably needed for the purposes described above:

  • general inquiries that do not become projects are normally kept for up to 24 months after the last communication;
  • client, project, contract, billing, tax, and related business records may be kept for the duration of the relationship and generally up to seven years afterward, or longer when required for an active dispute or by law;
  • FluentSMTP website email logs are configured to be deleted after 14 days;
  • analytics, hosting, backup, and security records follow the applicable service settings and are retained only as long as reasonably needed for measurement, recovery, troubleshooting, abuse prevention, or legal compliance; and
  • deletion from active systems may not immediately remove information from rotating backups, which are isolated and expire according to the backup provider’s schedule.

Your choices and privacy requests

Depending on where you live and subject to legal exceptions, you may have the right to ask whether we process your personal data, access or receive a copy of it, correct it, delete it, or opt out of certain processing. You may also withdraw consent where consent is the basis for processing.

To submit a privacy request, email aaron@3DHomeDesigns.com with the subject “Privacy Request,” or use our contact form. Describe your request and the email address you used when contacting us. We may take reasonable steps to verify your identity and authority before acting. We will respond within the period required by applicable law.

If we decline a request and applicable law provides an appeal right, reply to our decision with the subject “Privacy Appeal” and explain why you believe the decision should be reconsidered. We will review and respond as required by applicable law. You may also contact the Texas Attorney General or the privacy regulator where you live.

Security

We use reasonable administrative and technical measures intended to protect personal information, including managed hosting, access controls, backups, a web application firewall, malware scanning, and login protection. No internet transmission or storage system can be guaranteed completely secure.

Children’s privacy

This site and our services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us so we can review and delete it where appropriate.

External links and embedded services

The site may link to or embed content from third-party websites. Those services may collect information under their own privacy policies. We encourage you to review the privacy practices of any third party you visit.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. We will post the updated version on this page and revise the effective or last-reviewed date.

Contact

3D Home Designs
Lakeway, Texas
aaron@3DHomeDesigns.com
Contact 3D Home Designs